Latest from BARBITEC
6th Jan 2019View post
Most of our work is 'Workshop-based' but in certain circumstances we do on-site service calls, such as warranty, be aware though that an 'onsite' call can cost more than double (travel & time m
We carry out all sorts of repairs and conversions in our fully equipped workshop. Please note that we DO NOT carry out repairs to Patio Heaters or Pizza Ovens at customers premises.
However, you save on costs by bringing the item to us, for example we service and repair appliances from $99.00 plus GST (this allows for an inspection to see what is wrong and 30 minutes labor to help fix it) plus parts if required, after the 30 minutes we charge $49.00 plus GST for each 15 minutes or part thereafter.
NOTE: If we cant fix it there is No Charge, but on condition that if required, you collect it for disposal, otherwise a charge may be applied.
Note: We are more generous with time when work is carried out in our workshop than for onsite visits.
Onsite calls (Barbeques only) will only be made in certain circumstances as we do prefer that you can bring the appliance to us for servicing or converting. Onsite calls can cost more than double (travel & time will be charged) and it can take longer to book you in. There is also a call out fee charged even if we cannot repair the item!
(NOTE: Due to parking restrictions we do not cover Perth CBD and certain other areas but we are happy to repair if you can bring it to us).
We act as a consultancy and do not now convert barbeques on-site. Any Licensed Gas Fitter can convert a BBQ with the correct approved Natural Gas Kit, thumbing through your local newspaper would be a good start if you need one to come out to you.
Your item can be dropped off to us and normally returned within 48 hours, sometimes we can even repair it while you wait!
Office: 08 9309 5716 or Mobile: 0415 771 172
(Both contact numbers divert to our office answer machine (24 hours) if either is unattended).
All calls will be replied to as soon as possible, please make sure you leave your name and telephone number and nature of your enquiry. Ring us to make an appointment Tuesday to Thursday.
Office Hours: Office & Workshop - Tues to Thurs 8.30am to 4:30pm. (Workshop 1pm to 4:30pm) -
These are set hours so please do not ask to drop items off outside these times
Our Workshop is normally open only in the afternoons for items to be dropped off. If you do make a time with us to drop an item off please make sure that you adhere to this time as like yours our time is also valuable. Call us if you cant make it that particular day.
PLEASE NOTE: Due to parts availability we only service items that we are service agents for. For example we do not service Beefeater or Everdure Barbeques.
For more information please go to this Blog -http://www.barbitec.com.au/blog/other-bbq-manufacturers-repairs
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