Service Request Form
Service Requests are normally attended to within one week, depending on area and parts required.
STATUS REQUEST: if you require a status of your service request, please email us at service@barbitec.com
Callout fee $99.00 (includes first 30mins labour) then $35.00 per 15 mins or part (plus any parts required) GST is not included. Unlike other Companies our Call-Out fee includes the first half hours labour.
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PLEASE NOTE:
We cover Yanchep to Mandurah. (Travel surcharges may however be applied in certain circumstances)
Servicing applies to the Perth Metropolitan Area only (including Rockingham and Parts of Mandurah) however
installations are restricted to certain Areas. We do reserve the right to charge for estimates given for Installations,
assemblies are charged on a normal "service" time basis. Payment is required at the time of service, we accept
Cash, Cheque or Direct credit, at this time we do not have EFTPOS facilities. In most circumstances we require
authorisation before work is commenced. All payment is subject to Barbitec's Standard Terms & Conditions.
We will do everything that we can to fix your BBQ but in the event that we cannot due to parts availability or age of
BBQ, we still have to charge a call out, but you do get our expertise, professionalism, and knowledge, knowing if
we cant fix it nobody can!..Ross Y
Prices are reviewed every 6 months. (1/7/12)